Minimizing Conflict for Planners - The Magic 5 for Conflict Management

Experiencing conflict is an inevitable part of the job, but it can put projects at risk and leave communities feeling disenchanted and disenfranchised. This session will transform how you approach conflict. It will offer tips and tools and highlight a model of mediation for planners. Participants will also explore case studies illustrating how the model works in practice. Bring your insight, examples and challenges to share with the other participants. 

 

Learning Objectives:

• Gaining knowledge about a mediation process.

• Understanding how and when to use the mediation process throughout the planning process.

• Understanding how you approach conflict resolution and work towards enhancing your skill sets in this area.