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Blue Mountain

Conference 2017

Planning Leadership and Halton Area Development Review Customer Service Initiatives

October 03, 2017

11:00am-12:00pm

At this session development review planners will discuss customer service improvement initiatives designed to empower planners, improve project outcomes and deliver improved customer service. These seasoned practitioners will identify project principles, objectives and challenges from the perspective of different agencies active in the same planning area. They will offer participants some practical tools and progressive ideas. 
 
Learning Objectives:
  • Gaining knowledge about the unique and shared customer service needs of different organizations operating in the same planning area. 
  • Gaining knoAt this session development review planners will discuss customer service improvement initiatives designed to empower planners, improve project outcomes and deliver improved customer service. These seasoned practitioners will identify project principles, objectives and challenges from the perspective of different agencies active in the same planning area. They will offer participants some practical tools and progressive ideas. 

Speakers

Adam Adam Farr, RPP, MCIP
Barbara Barbara Veale, PhD, RPP, MCIP
Curt Curt Benson, RPP, MCIP
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