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Interested in social media, but think #hashtags look strange in a #sentence? Tried a new e-tool and ended up with feelings of violence toward your computer? Have a favourite tip for staying connected and want to share? Saw something cool and want more? This session will equip participants with the knowledge and confidence to take their practice to the next level using online and digital tools and to take the profession into the expanding virtual public realm. Facilitators will provide tips and techniques to get past tech-headaches. They will introduce a variety of online tools and media channels, share social media etiquette and troubleshoot specific problems raised by participants.