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When it comes to the planning and delivery of human services, location matters. Location is at the heart of York Region’s new evidence-based approach to integrated service planning; an approach which aims to deliver the right services, to the right people, at the right location. Through the use of interactive web maps and data visualizations, participants will learn how York is leveraging location analytics to gain business insights about residents’ needs, service capacity and the networks and business models that connect residents to services. As a take-away, resources on how to create location models using GIS will be available. Learning Objectives: